Frequently Asked Questions

- Back Office Outsourcing

 

Back Office Outsourcing FAQs

What is Back Office Outsourcing?

The back office is the portion of a company made up of administration and support personnel, who are not client-facing. Back office outsourcing is when a company transfers the responsibility of these administrative tasks to a 3rd party service provider. 

 

What are the benefits of outsourcing?

Outsourcing creates opportunities for growth through lower costs, increased focus, and boosts in productivity.

What are 5 Benefits of Outsourcing?

  • Higher Quality

  • Lower Cost

  • Faster

  • Cheaper

  • Enhanced Productivity

What is the Outsourcing Process?

The process starts when you realize there's an unmet need in your business, or see a strategic advantage to outsourcing. You'll research vendors who you think will best fit your needs, and at some point speak with them regarding services, specialties, pricing agreements, and likely sign a contract if yo've found the right firm.

When looking for a back office outsourcing firm, ask industry specific questions, previous results, and speak with satisfied customers to be sure you make the right call.


What is Back Office Support?

Back Office Support can include processes that aren't client-facing, such as bookkeeping, record maintenance, AR management, accounting, payroll outsourcing, IT support, etc..

What is BPO?