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PRIVACY POLICY

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Protecting your private information is our priority. This Statement of Privacy applies to www.truenorthllp.com and True North LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to True North LLC include www.truenorthllp.com. The True North LLC website is a News and Information site. By using the True North LLC website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

True North LLC may collect personally identifiable information, such as your:

 

​- Name

​- Address

- E-mail Address

​- Phone Number

 

​Information about your computer hardware and software may be automatically collected by True North LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the True North LLC website.

 

True North LLC encourages you to review the privacy statements of websites you choose to link to from True North LLC so that you can understand how those websites collect, use and share your information. True North LLC is not responsible for the privacy statements or other content on websites outside of the True North LLC website.

 

Use of your Personal Information

True North LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

True North LLC may also use your personally identifiable information to inform you of other products or services available from True North LLC and its affiliates. True North LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

 

True North LLC does not sell, rent or lease its customer lists to third parties.

 

True North LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to True North LLC, and they are required to maintain the confidentiality of your information.

 

True North LLC may keep track of the websites and pages our users visit within True North LLC, in order to determine what True North LLC services are the most popular. This data is used to deliver customized content and advertising within True North LLC to customers whose behavior indicates that they are interested in a particular subject area.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

 

True North LLC will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on True North LLC or the site; (b) protect and defend the rights or property of True North LLC; and, (c) act under exigent circumstances to protect the personal safety of users of True North LLC, or the public.

Children Under Thirteen

True North LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from True North LLC by contacting us a the address below.

 

Changes to this Statement

True North LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. True North LLC encourages you to periodically review this Statement to be informed of how True North LLC is protecting your information.

 

Contact Information

True North LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that True North LLC has not adhered to this Statement, please contact True North LLC at:

 

True North LLC

12 Lotus Avenue

Chester, West Virginia 26034

 

Email Address:

support@truenorthllp.com

 

Telephone number:

(866) 520-1989

 

Effective as of January 2, 2024.

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